Flyspray ME (Mambo Edition) is a component for Joomla, that completely integrates the bugtracker Flyspray 0.9.7 into Joomla. Of course, there exists another component called MOSpray, but this isn't a complete integration. With Flyspray ME you can manage different projects, the Joomla users are automatically integrated and can be assigned to projects. Component by Krishan (www.e-krishan.de), module by Shawn Burnham.

Install a live support chat to your website, is easy, this is the second version, all the code in english and work with JavaScript + XMLHttpRequest + PHP (PHP with AJAX), and multilanguage.

Free helpdesk system for Mambo. The HelpDesk integrates fully into the Mambo 4.5 architecture.Administrators can define an unlimited number of categories for tickets. No backend login is required for this. For each Ticket or reply to a ticket, an administrator can link a "see also" article (any content) by simply providing the content ID to the ticket or reply. MamboForge | Developer site

A nice simple support system that anyone can easily manage. Feature list User ManagementTicket submission (all users)Ticket ManagementUser AgreementHighlight new and altered ticketsPaging (tickets displayed across multiple pages)Multiple languages (currently 10 languages available)Email notificationBBCode, CMS editor, or plain text editor

Support Center is an advanced component with a wide range of features. It does more than we can possibily describe in a single page, but some of the major features are here. HTML Authoring: WYSIWYG HTML Editor; Languages: full translation of the user interface, administration interface, messages, e-mails content, customized categories, priorities, fields can be shown in any language and even content can be shown in any language; Ticket Management: advanced ticket management: At a glance view of open tickets; Search tickets; Create new tickets; Create new knowledge base articles from tickets; Communication: integration with the private message component and unlimited notes that can specified to show to everybody or not; Knowledge Base Management: it's easy to maintain and contribute to the company knowledge base: Add, edit and delete articles and categories; Articles have to be reviewed before published; Users can rate articles and leave comments; Any kind of files can be attached to articles; Support Contracts: the component manages the use of support contracts based on built templates: Contracts can be based on years, months, days, n.º of tickets and n.º hours; Manage clients as well as their users and their support contracts; Timesheet report to keep track ...

Enables siteowners to prove live support on their sites. It has a live status module as well. MamboForge | Creator website